Privacy Policy

Last updated: June 2026

FULLMELT values the privacy of its customers and is committed to protecting their personal data, in accordance with the General Data Protection Law (LGPD — Law No. 13.709/2018).

1. Data We Collect

We collect the following information when you use our website or make a purchase:

• Full name, CPF (Brazilian individual taxpayer ID), and date of birth
• Delivery and billing address
• Email and contact phone number
• Payment data (processed securely by certified gateways)
• Browsing data (cookies, IP, visited pages)

2. How We Use Your Data

Your data is used to:

• Process and deliver your orders
• Send updates about your order and marketing communications (with your consent)
• Improve the website browsing experience
• Comply with legal and tax obligations
• Prevent fraud and ensure transaction security

3. Data Sharing

We do not sell your personal data. We may share it with:

• Shipping carriers and logistics partners for order delivery
• Payment processors for transaction finalization
• Marketing and analytics tools (e.g., Google Analytics, Klaviyo) upon consent
• Competent authorities, when required by law

4. Cookies

We use cookies to personalize your experience, analyze website traffic, and display relevant advertisements. You can manage cookie preferences in your browser settings.

5. Your Rights (LGPD)

As a data subject, you have the right to:

• Confirm the existence of processing of your data
• Access, correct, or update your data
• Request the deletion of your personal data
• Revoke consent at any time
• Request data portability

To exercise your rights, please contact us through our contact page.

6. Security

We adopt technical and organizational measures to protect your data against unauthorized access, loss, or alteration. Our website uses SSL/HTTPS protocol to encrypt all communications.

7. Data Retention

We retain your data for as long as necessary to fulfill the purposes described in this policy or as required by law. After this period, data is deleted or anonymized.

8. Changes to this Policy

This Privacy Policy may be updated periodically. We recommend that you review it regularly. Significant changes will be communicated via email or website notice.

9. Contact

Questions about this policy? Contact our Data Protection Officer (DPO) through our contact page.